Window is a small, independent project. There is no support team, no ticket system, no chatbot. Just an email address that reaches a real person.
hello@betterfeed.io
Most replies come within 48 hours. Sometimes faster, sometimes a day or two longer if the dev side is busy.
What to put in the subject
Not required, but it helps things land in the right pile.
- Bug Something is broken or behaves unexpectedly. Include your iOS version and what you were doing if you can.
- Feedback A feature idea, a copy tweak, or general thoughts on how Window feels to use.
- Help You need help with setup, permissions, or removing the app.
- Press Writing or recording something about Window. The press page has the kit and quick facts.
- Partnership Collaboration, integration, or product partnership ideas.
Notes
I don't sell, share, or pass on your email address. There's no mailing list to opt out of, because there isn't one.
If you wrote and didn't hear back within a week, it likely got buried. Please nudge with "RE:" in the subject and I'll find it.